Privacy Policy for FireChat

At Firechat, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our AI chatbot application.

1. Information We Collect

When you use Firechat, we may collect the following types of information:

  • Personal Information: This may include your name, email address, or other information that you provide voluntarily when you sign up, log in, or interact with the chatbot.

  • Usage Data: We may collect information about how you interact with the app, such as your activity within the app, the features you use, and technical data such as your device type, operating system, and IP address.

  • Chat Data: We collect and store the conversations you have with the AI chatbot to improve the chatbot's responses and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our AI chatbot services.
  • To personalize your experience and offer relevant interactions.
  • To respond to your inquiries and provide support.
  • To monitor app performance and identify issues.
  • To comply with legal obligations.

3. Data Storage and Security

Your data is stored securely and is protected by industry-standard security measures to prevent unauthorized access, alteration, or disclosure.

  • We store chat data and personal information for as long as needed to fulfill the purposes described in this policy.
  • We take reasonable measures to ensure that your information is kept safe, but no method of data transmission over the internet is 100% secure.

4. Data Sharing

We do not share your personal information or chat data with third parties except in the following cases:

  • Service Providers: We may share data with trusted third-party service providers who help us operate the app and perform related functions, such as hosting or data storage services.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., court orders or government investigations).

5. Your Choices

  • You have the right to access, update, or delete the personal information we have collected. To exercise these rights, please contact us at prexoft@gmail.com
  • You can opt out of certain data collection practices or adjust your settings in the app.

6. Children’s Privacy

Firechat is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will take immediate steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: prexoft@gmail.com

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